AJ Juson
Customer Support Specialist & General Virtual Assistant for hire
CV
Alfred Joseph Juson
Bacolod City, Negros Occidental
Philippines 6100
E-mail: alfroshep@gmail.com
Phone: 09199057894
.jpg)
Professional info
Hi! My name is AJ and I'm a freelance customer support and virtual assistant, specializing mainly in email/chat support. I have Amazon background and work experience from a previous BPO company. I have also worked as an Amazon VA for a private label company.
Work experience
Amazon VA/CSA
2017 - 2019
COMPANY: Kaliber Global
Worked as email/chat support and virtual assistant
Amazon email/chat support
2013 - 2015
COMPANY: Convergys
Account: Amazon
Worked as email/chat support
CSR/TSR (voice account)
2015 - 2016
COMPANY: Convergys
Account: Time Warner Cable
Worked as phone CSR/TSR
Languages
HTML/CSS
PHP
English
Tagalog
Hiligaynon
Skills
Email/chat/phone customer support
General Virtual assistant
Education
UNIVERSITY OF ST LA SALLE
2007 - 2012
Bachelor of Science in Hospitality Management
Graduated - March 2012
St. Joseph School-La Salle
2003 - 2007
Graduated March 2007